Please use the form below to submit a VAA work request.
Your Name*
Email Address*
Additional email addresses to notify when complete (one per line)
Additional company to notify Air Canada Alaska Airlines BEST Food Service Concession Pacific Coastal Red Coats WestJet Security staff MUST tick this box
Phone Number*
Company*
Department* --Please Select-- (BEST) Janitorial - Cleaning, Empty Sanitizers(ITC) Facilities Maintenance, Repair, and Operations(ITC) Hold Bag Screening – Maintenance and Repairs(ServiceTec) Common Use - Gate & Check-in equipment(ServiceTec) Parking System(VAA IT) Technology - Phones, Computers, FIDS, CUSS(VAA) Maintenance & Repair - Non-ATB & SecurityCCTV & Access Control - TDAR, door access, cameras & DVR'sElectrical - Lights, Loading Bridges, Generators, ClocksElevators & EscalatorsHeavy Mechanics Shop - Vehicle and Equipment Repair ServiceLease & Contracts DeptPublic Address SystemRadio - Repairs and replacementsTechnical Data Centre Other
Regulation Accessible Transportation Planning Reporting RegulationsAerodrome Security MeasuresAir Carrier Security MeasuresAir Passenger ProtectionAirport Traffic RegulationsCanada Labour Code (CLC)Canada Labour Code (CLC) Part II - Occupational Health and SafetyCanada Occupational Health and Safety Regulations (COHSR)Canadian Aviation Regulations (CARs)Canadian Aviation Regulations (CARs) Part IIICanadian Aviation Security Regulations (CASR)Dam Safety Regulations (Water Sustainability Act - BC)Migratory Bird Conservation Regulations (MBCR)National Fire Code of Canada (NFC of C)Official LanguagesPersons with DisabilitiesProvincial (BC) Occupational Health and Safety Regulations (BCOHSR)Provincial (BC) Wildlife ActTP312 Aerodrome Standards and Recommended Practices
Request / Problem*
DDC SOC Alarm NoneAOC APP BAY CO/NO HIGH EV - Airside Operations Centre - Apparatus Bay - Carbon Monoxide/Nitric Oxide High Level AlarmAOC APP BAY CO/NO LOW EV - Airside Operations Centre - Apparatus Bay - Carbon Monoxide/Nitric Oxide Low Level AlarmAOC LS4 HIGH LEVEL EV - Airside Operations Centre - Lift Station 4 - High Level AlarmAOC LS4 OVERLOAD EV - Airside Operations Centre - Lift Station 4 - Overload AlarmAOC SERVER RT EV - Airside Operations Centre - Server Room - Room Temperature AlarmATB Admin Server Room RT EV - Airport Terminal Building - Administration Server Room - Room Temperature AlarmATB AHU1 FRZ EV - Airport Terminal Building - Air Handler 1 - Freeze AlarmATB AHU1 RF FAIL EV - Airport Terminal Building - Air Handler 1 - Return Fan Failure AlarmATB AHU1 SF FAIL EV - Airport Terminal Building - Air Handler 1 - Supply Fan Failure AlarmATB AHU11 FRZ EV - Airport Terminal Building - Air Handler 11 - Freeze AlarmATB AHU11 RF FAIL EV - Airport Terminal Building - Air Handler 11 - Return Fan Failure AlarmATB AHU11 SF FAIL EV - Airport Terminal Building - Air Handler 11 - Supply Fan Failure AlarmATB AHU12 FRZ EV - Airport Terminal Building - Air Handler 12 - Freeze AlarmATB AHU12 RF FAIL EV - Airport Terminal Building - Air Handler 12 - Return Fan Failure AlarmATB AHU12 SF FAIL EV - Airport Terminal Building - Air Handler 12 - Supply Fan Failure AlarmATB AHU2 FRZ EV - Airport Terminal Building - Air Handler 2 - Freeze AlarmATB AHU2 RF FAIL EV - Airport Terminal Building - Air Handler 2 - Return Fan Failure AlarmATB AHU2 SF FAIL EV - Airport Terminal Building - Air Handler 2 - Supply Fan Failure AlarmATB AHU3 FRZ EV - Airport Terminal Building - Air Handler 3 - Freeze AlarmATB AHU3 RF FAIL EV - Airport Terminal Building - Air Handler 3 - Return Fan Failure AlarmATB AHU3 SF FAIL EV - Airport Terminal Building - Air Handler 3 - Supply Fan Failure AlarmATB AHU4 FRZ EV - Airport Terminal Building - Air Handler 4 - Freeze AlarmATB AHU4 RF FAIL EV - Airport Terminal Building - Air Handler 4 - Return Fan Failure AlarmATB AHU4 SF FAIL EV - Airport Terminal Building - Air Handler 4 - Supply Fan Failure AlarmATB AHU5 FRZ EV - Airport Terminal Building - Air Handler 5 - Freeze AlarmATB AHU5 SF FAIL EV - Airport Terminal Building - Air Handler 5 - Supply Fan Failure AlarmATB AHU7 FRZ EV - Airport Terminal Building - Air Handler 7 - Freeze AlarmATB AHU7 RF FAIL EV - Airport Terminal Building - Air Handler 7 - Return Fan Failure AlarmATB AHU7 SF FAIL EV - Airport Terminal Building - Air Handler 7 - Supply Fan Failure AlarmATB AHU8 ENTRY HWP FAIL EV - Airport Terminal Building - Air Handler 8 - Entry Hot Water Pump Failure AlarmATB AHU8 FRZ EV - Airport Terminal Building - Air Handler 8 - Freeze AlarmATB AHU8 RAD HWP FAIL EV - Airport Terminal Building - Air Handler 8 - Radiant Hot Water Pump Failure AlarmATB AHU8 RF FAIL EV - Airport Terminal Building - Air Handler 8 - Return Fan Failure AlarmATB AHU8 SF FAIL EV - Airport Terminal Building - Air Handler 8 - Supply Fan Failure AlarmATB B109 SMOKE DETECTOR EV - Airport Terminal Building - Room B109 - Smoke Detector AlarmATB B112 LEAK ALARM EV - Airport Terminal Building - Room B112 - Leak AlarmATB B112 RT EV - Airport Terminal Building - Room B112 - Room Temperature AlarmATB B112 SMOKE DETECTOR EV - Airport Terminal Building - Room B112 - Smoke Detector AlarmATB B208 LEAK DETECTOR EV - Airport Terminal Building - Room B208 - Leak Detector AlarmATB B208 SMOKE DETECTOR EV - Airport Terminal Building - Room B208 - Smoke Detector AlarmATB BLR 4-5 SWT EV - Airport Terminal Building - Boiler 4 & 5 - Supply Water Temperature AlarmATB CBSA SERVER RM1059A RT EV - Airport Terminal Building - CBSA Server Room 1059A - High Room Temperature AlarmATB CH1 EV - Airport Terminal Building - Chiller 1 AlarmATB CH2 EV - Airport Terminal Building - Chiller 2 AlarmATB CHWP1 FAIL EV - Airport Terminal Building - Chilled Water Pump 1 Failure AlarmATB CHWP2 FAIL EV - Airport Terminal Building - Chilled Water Pump 2 AlarmATB DHWT1 T EV - Airport Terminal Building - Domestic Hot Water Tank 1 - Temperature AlarmATB DHWT2 T EV - Airport Terminal Building - Domestic Hot Water Tank 2 - Temperature AlarmATB HBS 1113 RT EV - Airport Terminal Building - Hold Baggage Screening 1113 - Room Temperature AlarmATB HBS EAST BAGGAGE HIGH CO EV - Airport Terminal Building - Hold Baggage Screening East - High Carbon Monoxide AlarmATB HBS EAST BAGGAGE HIGH NO2 EV - Airport Terminal Building - Hold Baggage Screening East - High Nitrogen Dioxide AlarmATB HBS WEST BAGGAGE HIGH CO EV - Airport Terminal Building - Hold Baggage Screening West - High Carbon Monoxide AlarmATB HBS WEST BAGGAGE HIGH NO2 EV - Airport Terminal Building - Hold Baggage Screening West - High Nitrogen Dioxide AlarmATB HW LOOP SWT EV - Airport Terminal Building - Hot Water Loop - Supply Water Temperature AlarmATB HWS P4 EV - Airport Terminal Building - Hot Water System - Pump 4 AlarmATB HWS P5 EV - Airport Terminal Building - Hot Water System - Pump 5 AlarmATB RADIO RT EV - Airport Terminal Building - Radio Room - Room Temperature AlarmATB RM 1057 LEAK DETECTOR EV - Airport Terminal Building - Server Room 1057 - Leak Detector AlarmATB RM 1057 RT EV - Airport Terminal Building - Server Room 1057 - High Room Temperature AlarmATB RM B208 RT EV - Airport Terminal Building - Room B208 - Room Temperature AlarmATB TRANSFORMER HIGH TEMP AL EV - Airport Terminal Building - Transformer High Temperature AlarmGFS GLY PUMP FAIL EV - Gylcol Fill Station - Glycol Pump Failure AlarmGPK FUEL SPILL ESTOP EV - Glycol Fill Station - Fuel Spill - Emergency Stop AlarmGPK PUMP CONTROLLER POWER ST EV - Glycol Pump Kiosk - Pump Controller Power AlarmGPK WETWELL HI LVL FLOAT EV - Glycol Pump Kiosk - Wetwell - High Level Float AlarmGPK WETWELL PUMPS FAILED EV - Glycol Pump Kiosk - Wetwell - Pumps Failure AlarmGTK CELL 1 OVER 95 EV - Glycol Tank Kiosk - Glycol Cell 1 - Volume is Over 95% AlarmGTK TWIN TANKS FULL EV - Glycol Tank Kiosk - Twin Tanks - Tank is Full AlarmL2S HIGH LEVEL EV - Lift Station 2 - High Level AlarmLHR LIFT STATION LS5 AL EV - Lower Hold Room - Lift Station 5 AlarmLS2 GENERAL ALARM EV - Lift Station 2 - General AlarmLS2 OVERFLOW EV - Lift Station 2 - Overflow AlarmLS2 POWER FAIL EV - Lift Station 2 - Power Failure AlarmLS3 P1 VFD FLT EV - Lift Station 3 - Pump 1 - Variable Frequency Drive - Fault AlarmLS3 P1 VFD PWR AL EV - Lift Station 3 - Pump 1 - Variable Frequency Drive - Power Failure AlarmLS3 P2 VFD FLT EV - Lift Station 3 - Pump 2 - Variable Frequency Drive - Fault AlarmLS3 P2 VFD PWR AL EV - Lift Station 3 - Pump 2 - Variable Frequency Drive - Power Failure AlarmLS3-FLT-STN-OVR-FLO EV - Lift Station 3 - Float - Overflow AlarmLS3-FLT-WELL-H-L EV - Lift Station 3 - Float - High Level AlarmLS3-FLT-WELL-HH-L EV - Lift Station 3 - Float - High High Level Alarm
Request Type* IMAC (installs, de-installs, moves, & changes)IncidentParking - ProactiveParking – IncidentsParking – PMPreventative MaintenanceProactiveProjectRequests
Airline 4N - Air North8P - Pacific CoastalAC - Air CanadaAll AirlinesAS - Alaska/HorizonF8 - FlairTS - TransatWG - SunwingWO - SwoopWS - WestJetY9 - Lynx Air
Node YYJU1BGC001 - Arrivals Position 1YYJU1BGC002 - Arrivals Position 2YYJU1BGC003 - Arrivals Position 3YYJU1BGC004 - Arrivals Position 4YYJU1BGC005 - Arrivals Position 5YYJU1BGC006 - Arrivals Position 6YYJU1BGC007 - Arrivals Position 7YYJU1BGC008 - Arrivals Position 8YYJU1BGC009 - Arrivals Position 9YYJU1BSC001 - Hold Baggage Screening Position 1YYJU1CKI001A - Checkin Desk 1AYYJU1CKI001B - Checkin Desk 1BYYJU1CKI002A - Checkin Desk 2AYYJU1CKI002B - Checkin Desk 2BYYJU1CKI003A - Checkin Desk 3AYYJU1CKI003B - Checkin Desk 3BYYJU1CKI004A - Checkin Desk 4AYYJU1CKI004B - Checkin Desk 4BYYJU1CKI005A - Checkin Desk 5AYYJU1CKI005B - Checkin Desk 5BYYJU1CKI006A - Checkin Desk 6AYYJU1CKI006B - Checkin Desk 6BYYJU1CKI007A - Checkin Desk 7AYYJU1CKI007B - Checkin Desk 7BYYJU1CKI008A - Checkin Desk 8AYYJU1CKI008B - Checkin Desk 8BYYJU1CKI009A - Checkin Desk 9AYYJU1CKI009B - Checkin Desk 9BYYJU1CKI010A - Checkin Desk 10AYYJU1CKI011A - Checkin Desk 11AYYJU1CKI011B - Checkin Desk 11BYYJU1CKI012A - Checkin Desk 12AYYJU1CKI012B - Checkin Desk 12BYYJU1CKI013A - Checkin Desk 13AYYJU1CKI013B - Checkin Desk 13BYYJU1CKI014A - Checkin Desk 14AYYJU1CKI014B - Checkin Desk 14BYYJU1CKI015A - Checkin Desk 15AYYJU1CKI015B - Checkin Desk 15BYYJU1CKI016A - Checkin Desk 16AYYJU1CKI016B - Checkin Desk 16BYYJU1CKI017A - Checkin Desk 17AYYJU1CKI017B - Checkin Desk 17BYYJU1CKI018A - Checkin Desk 18AYYJU1CKI018B - Checkin Desk 18BYYJU1GTE003A - Gate 3 - A PositionYYJU1GTE003B - Gate 3 - B PositionYYJU1GTE003C - Gate 3 - C PositionYYJU1GTE004A - Gate 4 - A PositionYYJU1GTE004B - Gate 4 - B PositionYYJU1GTE004C - Gate 4 - C PositionYYJU1GTE005A - Gate 5 - A PositionYYJU1GTE005B - Gate 5 - B PositionYYJU1GTE005C - Gate 5 - C PositionYYJU1GTE006A - Gate 6 - A PositionYYJU1GTE006B - Gate 6 - B PositionYYJU1GTE006C - Gate 6 - C PositionYYJU1GTE007A - Gate 7 - A PositionYYJU1GTE007B - Gate 7 - B PositionYYJU1GTE007C - Gate 7 - C PositionYYJU1GTE008A - Gate 8 - A PositionYYJU1GTE008B - Gate 8 - B PositionYYJU1GTE008C - Gate 8 - C PositionYYJU1GTE009A - Gate 9 - A PositionYYJU1GTE009B - Gate 9 - B PositionYYJU1GTE009C - Gate 9 - C PositionYYJU1GTE010A - Gate 10 - A PositionYYJU1GTE010B - Gate 10 - B PositionYYJU1GTE010C- Gate 10 - C PositionYYJU1GTE011A - Gate 11 - A PositionYYJU1GTE011B - Gate 11 - B PositionYYJU1GTE011C - Gate 11 - C PositionYYJU1GTE012A - Gate 12 - A PositionYYJU1GTE012B - Gate 12 - B PositionYYJU1GTE012C - Gate 12 - C PositionYYJU1GTE013A - Gate 13 - A PositionYYJU1GTE013B - Gate 13 - B PositionYYJU1GTE013C - Gate 13 - C Position
Parking Device BarrierColumnFeederIntercomLPRProx Card AccessTicket coder
Parking Position Short Term Lot (Blue) B-BG-EN-4B-BG-EN-5B-BG-EN-6B-BG-EX-8B-EN-4B-EN-5B-EN-6B-LPR-EN-4B-LPR-EN-5B-LPR-EN-6B-LPR-EX-8B-PROX-EN-6
Parking Position Staff Lot (Yellow) Y-BG-EN-1Y-BG-EX-1Y-LPR-EN-1Y-LPR-EX-1Y-PROX-EN-1Y-PROX-EX-1
Parking Position Long Term Lot (Green) G-BG-EN-2G-BG-EN-3G-BG-EX-2AG-BG-EX-2B - Standalone BarrierG-BG-EX-3G-BG-EX-4G-EN-2AG-EN-2BG-EN-3AG-EN-3BG-EX-2G-EX-3AG-EX-3BG-EX-4AG-EX-4BG-LPR-EN-2G-LPR-EN-3G-LPR-EX-2G-LPR-EX-3G-LPR-EX-4G-PROX-EN-2G-PROX-EN-3G-PROX-EX-2G-PROX-EX-3G-PROX-EX-4
Parking Position Overflow Lot (Orange) O-BG-EN-7O-BG-EN-8O-BG-EX-5O-BG-EX-6O-BG-EX-7O-EN-7AO-EN-7BO-EN-8AO-EN-8BO-EX-5O-EX-6AO-EX-6BO-EX-7AO-EX-7BO-LPR-EN-7O-LPR-EN-8O-LPR-EX-5O-LPR-EX-6O-LPR-EX-7O-PROX-EN-7O-PROX-EN-8O-PROX-EX-5O-PROX-EX-6O-PROX-EX-7
Attachments
